How can we help?

General

FAQ

• How do I find my Infusionsoft® App name and API key?

Products

Cart Redirect

• How many cart redirects can I configure?

CJ Conversion Tag

• Can I get the source code to the plugin?
• How do I use the plugin?
• How many licenses do I need?

Click2Mail

• How much does Click2Mail for Infusionsoft cost?

Cloud Backup

• Can I restore a single contact to a certain point in the past?
• Can I restore my Infusionsoft data to a certain point in the past?
• Cloud Backup and API usage
• How can I upgrade my subscription?
• How do I access my backup?
• How much does the Cloud Backup service cost?

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Data Warehouse

• Can I use my own database server?
• How do I get my data out of my Data Warehouse?
• Is my Data Warehouse data secure?
• What happens if I go over my plan's contact limit?
• Which database platforms do you support?

Easy API

• How do I use the Easy API?
• What can the Easy API do?
• What happens if I exceed my plan's API call limit?

Email Importer

• How many emails can I import per month?

Event Registration

• How many pages can I create?

Facebook Conversion Tracking

• Can I get the source code to the plugin?
• How do I use the plugin?
• How many licenses do I need?

Fish Lift

• Does Fish Lift access the SQL tables directly?

Google AdWords Conversion Tracking

• Can I get the source code to the plugin?
• How do I use the plugin?
• How many licenses do I need?

Google Analytics Ecommerce Tracking

• Can I get the source code to the plugin?
• How do I use the plugin?
• How many licenses do I need?

Health Check

• How much does Health Check cost?

Importer

• Does the Importer merge duplicate contacts?
• How many contacts can I import?

Owner Redirect

• How many redirects can I configure?

PMA Fulfillment

• How many orders can I fulfill per month?

Profile and Payments

• How much does Profile and Payments cost?

Screen Pop

• Does Screen Pop work with OS X?
• How many licenses do I need?

Segment.io

• How many events can I send to Infusionsoft per month?

Simple Broadcast Sender

• Do I need to create an Infusionsoft account for each user?

Social Bridge

• Do I need Woobox to use Social Bridge?

SupportBee

• How much is an Enterprise plan?

Survey Bridge

• What survey platforms work with Survey Bridge?